Specialist – Inbound Messaging – Customer Operations (Pune)
Wiki Article
We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of support for our valued customers via inbound messaging. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and delivering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a dynamic environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with timely support via live chat. You'll handle a variety of customer inquiries, ensuring their happiness.
- Cultivate your customer service expertise.
- Work with with a talented team of professionals.
- Acquire valuable experience in the customer support industry.
If you are excited to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for addressing customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, helping them with their concerns through live chat.
- Responsibilities include:
- Proactively engaging with customers via live chat
- Offering prompt and helpful solutions to customer inquiries
- Updating a positive and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to develop your career in customer service while contributing in a dynamic company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is currently looking here for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you shine in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing timely and friendly support via live chat. You'll be responsible for addressing customer inquiries, diagnosing issues, and guaranteeing a positive journey.
We offer a collaborative work environment with opportunities for growth. If you are eager to make a difference, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a commitment to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the initial point of contact for our cherished customers. You will resolve their queries in a efficient and courteous manner. Your interpersonal skills will be instrumental in fostering positive customer experiences.
At Eclerx Pune, we strive to create a supportive work environment where you can develop both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for skill advancement.
- As you are a results-oriented individual with a solid work ethic and a real desire to make a positive impact, we encourage you to apply!